Support

Neurometer help and contact

For questions, feedback, or issues, contact support@neurometer.app.

Frequently Asked Questions

What data does Neurometer collect?

When contribution is enabled, the app transmits anonymous departure events consisting of a zone identifier and a timestamp. No device identifiers, user accounts, location history, or personal data is collected.

How do I disable contribution?

Open the app and toggle the contribution switch off. When contribution is disabled, no location access occurs and no data is transmitted.

How do I report a problem?

Email support@neurometer.app with a description of the issue. Include your device model and Android version if relevant.

Why does the display show no signal?

No signal means there is insufficient data to display a reading. This is the system working correctly — Neurometer prefers silence over guessing.